WALMART — Shoppers rushing through last-minute Christmas errands may face unexpected delays at checkout, with carts potentially “suspended” and customers forced to rejoin the line, a Walmart employee has warned.
What Shoppers Need to Know:
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The warning comes amid the holiday rush, where patience is running thin and crowded aisles are common.
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Cashiers report that customers who are unprepared—forgetting items, missing wallets, or delaying payment—may have their carts held at customer service, requiring them to start the checkout process over.
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Staff can no longer pause transactions or accommodate last-minute scrambles, such as running to the car or calling someone for money.
Changes to Self-Checkout:
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Some self-checkout kiosks are now limited to Walmart+ subscribers, while others enforce item limits, often capping transactions at 15 items.
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Staffing shortages in certain stores have added pressure, creating longer lines and frustrating both shoppers and employees.
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Walmart has tested various checkout strategies, including RFID-powered kiosks, but many experiments have been phased out.
Tips for a Smoother Holiday Checkout:
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Arrive at the register fully prepared: have your payment ready, items scanned, and no last-minute decisions.
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Expect self-checkout policies to vary by location and time, especially during peak holiday hours.
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Walmart+ membership costs $98 per year (~$8.17/month) and may provide perks including access to some restricted self-checkout lanes.
The holiday season is proving challenging for retailers nationwide, and Walmart’s tightened checkout policies aim to keep lines moving while managing the Christmas crowds. Shoppers should plan accordingly to avoid delays.
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